GCC Talent and Technology Services for Rakuten India GCC

Client Overview

Rakuten Ichiba is Japan's largest e-commerce marketplace, part of the Rakuten Group, connecting millions of merchants and consumers through an integrated online shopping ecosystem.

Engagement Overview

GoodWorks Group's engagement with Rakuten Ichiba began as a talent-first partnership, with GoodWorkLabs building a curated team before expanding into end-to-end technology services for the platform.

Scope of Engagement

1. Talent Services

Set up a curated expert team specifically for mobile development work on the Rakuten Ichiba project.
Deployed technical talent aligned to Rakuten's project standards and working style, supporting both the Bangalore project team and Rakuten's' partner team in Japan.

2. Technology Services

Delivered end-to-end development support for the Ichiba project.

Impact

Recognized by both the Rakuten's leadership team in Bangalore and the partner team in Japan for the value added to the project.

A curated, right-sized team model built specifically around the needs of a specialized industrial software product.

Demonstrated ability to deliver end-to-end technology work within the confidentiality and quality standards required by a global e-commerce organization like Rakuten.