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GoodWorks Group, trusted by everyone. Fortune 500 to Startups.

What Is a Shared Services Center and Why SansoviGCC?

A Shared Services Center (SSC) is a centralised business unit that consolidates repeatable support functions Finance & Accounting, Human Resources, IT, Procurement, Legal, and Compliance into a single, standardised, cost-efficient hub that serves all business units and geographies of an enterprise. Unlike outsourcing, an SSC is wholly owned and operated by the parent company, giving you full control over data, quality, and culture. According to Deloitte's 2025 Global Business Services Survey, approximately 50% of global enterprises prioritising next-generation capability development already have their shared service center in India the world's undisputed preferred destination for SSC and GCC operations. SansoviGCC builds and runs your SSC in India with zero friction, zero CapEx, and board-level governance from Day 1.

Our Track Record

GCC Success Stories

Key Features of SansoviGCC's Shared Services

Centralized Business Support

Centralized Business Support

Replace siloed, duplicated departmental functions with a single, standardised SSC one team, one process framework, one quality standard across your entire enterprise.

20–50% Cost Reduction

Industry studies consistently show SSCs reduce operational costs by 20–50% in their first few years through economies of scale, process standardisation, and India's cost-competitive talent market.

Full Operational Control

Unlike BPO, your SSC is owned by you. Your culture, your processes, your IP managed by SansoviGCC's on-ground team under your governance framework.

Scalable Across Functions

Start with Finance and HR. Scale into IT, Legal, Procurement, and Analytics. Our SSC model is designed to expand as your India operations mature without proportional cost increases.

Why Global Enterprises Choose India for Their Shared Services Center

India has ranked as the number one global shared services destination in Deloitte's Global Business Services Survey for the past decade ahead of Poland, Mexico, and the Philippines. Here is why 1,800+ global shared service centers now operate from India, and why that number continues to grow at pace.

Unmatched Talent Depth

Unmatched Talent Depth

India produces 2.5 million STEM graduates annually the world's deepest talent pool for finance, technology, analytics, and business operations. For an SSC spanning Finance, HR, IT and Procurement, no other market comes close.

Government Policy Support

100% foreign ownership under the automatic FDI route. The 2026 Union Budget extended safe harbour margins and cloud tax holidays. Karnataka's dedicated GCC policy (2024–2029) adds rental reimbursements and 45-day fast-track approvals.

Zero Operational Overhead

Mature Ecosytem

With 1,800+ GCCs and shared service centers already operating in India, the supporting infrastructure legal, compliance, workspace, talent networks is fully mature and battle-tested across every major industry.

SSC Workspace as a Service

Launch your Shared Services Center SSC in a premium, fully managed Grade-A office without the burden of capital expenditure. With over 1 million sq. ft. under management, GoodWorks delivers enterprise-grade SSC environments built for high-volume operations, team cohesion, and brand presence.

  • Fully furnished, plug-and-play SSC offices (50–1,000+ seats)
  • 24/7 power backup, security, biometric access, internet
  • Custom-branded environments built in 60–90 days
  • Open-plan, team-zone, and CXO-suite configurations
  • Meeting rooms, training rooms, collaboration zones
  • Pay-as-you-scale zero long-term lock-in

Talent Acquisition & Operations Management

An SSC is only as strong as the people who run it. SansoviGCC uses AI-powered sourcing, structured assessments, and the NetSkill LMS platform to build your SSC team with precision ensuring every hire meets your functional requirements, cultural standards, and performance expectations.

  • AI-powered talent sourcing across 1M+ candidate pool
  • End-to-end recruitment: leadership, senior, and operational roles
  • Continuous upskilling via NetSkill LMS/LXP
  • SSC-grade screening: functional aptitude, domain knowledge, language
  • HRMS setup, payroll processing, statutory compliance
  • Attrition tracking, compensation benchmarking, retention planning
Payroll, EOR & Statutory Compliance
Unified AI-Powered Operations Platform

Business Operations & Process Management

The operational backbone of any Shared Services Center SSC is its process architecture. SansoviGCC establishes SLA frameworks, governance cadences, and continuous improvement programs that transform your SSC from a cost centre into a strategic operations hub delivering consistent, measurable business support.

  • SLA design, KPI dashboards, and performance tracking
  • Monthly governance reporting to global leadership
  • Transition management zero disruption to live operations
  • Process documentation, SOPs, and workflow standardisation
  • Continuous improvement programs (Lean, Six Sigma-aligned)
  • Vendor management, facilities operations, and concierge

Legal Entity Setup & Compliance

Setting up an SSC in India requires navigating RBI, FEMA, ROC, GST, labour law, and transfer pricing regulations. SansoviGCC's legal team owns this complexity from Day 1 so you inherit a compliant, audit-ready shared service center without the regulatory burden falling on your internal team.

  • Wholly Owned Subsidiary incorporation or EOR setup
  • FEMA compliance and FCGPR filings zero risk exposure
  • Monthly statutory remittances, TDS, and annual filings
  • RBI, ROC, GST, EPF, PT, PAN, TAN registrations
  • Transfer pricing advisory aligned to 2026 Union Budget reforms
  • HR policies, POSH framework, and labour law compliance
GCC Advisory & Delivery Governance
Payroll, EOR & Statutory Compliance

AI-Powered SSC Technology Platform

Modern shared service centers run on technology. SansoviGCC's integrated AI platform powered by NetSkill LMS and Kriatix.ai gives your global leadership real-time visibility across all SSC functions, enabling smarter decisions and faster response across Finance, HR, IT, and Procurement.

  • Smart dashboards: payroll, performance & hiring analytics
  • Kriatix.ai AI automation for SSC workflows & back-office tasks
  • RPA-ready workflow integration with ERP systems
  • NetSkill LMS/LXP for onboarding, training & competency management
  • Role-based access: client, HR, finance & delivery leads
  • Real-time compliance, cost, headcount & SLA monitoring

Build Your Shared Services Center in India - Start Today

Speak with our SSC specialists to design the right shared services model for your enterprise from function scoping to go-live in 6–8 weeks.

India's Integrated Shared Services Center Platform

GoodWorks Cowork

GoodWorks Cowork

1M+ sq. ft. of Grade-A managed workspace for your SSC built in 60–90 days

GoodWorkLabs

12+ years of technology delivery embedded into your SSC technology function

Zero Operational Overhead

NetSkill LMS

AI-powered learning for SSC onboarding, upskilling, and competency management

Kriatix.ai

AI automation & low-code workflow tools for intelligent SSC operations management

Legal & Compliance

RBI, FEMA, ROC, GST, labour law fully owned and managed by our India team

AIM Research Recognised

"Top GCC Provider in India" independently validated leadership in India operations

Frequently Asked Questions

What is a Shared Services Center (SSC)?

A Shared Services Center (SSC) is a centralised business unit that consolidates standardised support functions  Finance, HR, IT, Procurement, Legal, and Compliance into a single hub that serves all business units and geographies of an enterprise. Unlike outsourcing, the SSC is owned by the parent company, maintaining full control over people, processes, IP, and data. It operates like a “business within a business”  governed by SLAs and measured against performance KPIs.

What is the difference between a Shared Services Center and a GCC?

An SSC focuses on consolidating support functions Finance, HR, IT, and Procurement to eliminate duplication and reduce operational costs. A GCC (Global Capability Center) focuses on strategic, high-value functions technology delivery, R&D, product engineering, AI, and innovation. Many global enterprises run both simultaneously: an SSC for business operations management and a GCC for technology and innovation. SansoviGCC supports both models on the same integrated platform.

How much can we save by setting up an SSC in India?

Industry studies consistently show that Shared Services Centers achieve 20–50% operational cost savings compared to running equivalent functions onshore in the US, UK, or Europe. India’s labour cost advantage, combined with process standardisation and economies of scale, drives the bulk of these savings. A 100-person Finance & HR SSC in Bengaluru typically operates at 40–60% lower annual cost than an equivalent team in London or New York.

What functions should we include in our Shared Services Center?

According to Deloitte’s Global Business Services Survey, Finance (94%), HR (57%), Procurement (54%), and IT (52%) are the most common SSC functions globally. Most enterprises start with Finance & Accounting and HR as their first SSC functions, then expand to IT support, Procurement, Legal, and Analytics as the centre matures. SansoviGCC supports single-function SSC launch with a structured expansion roadmap built in from Day 1.

How long does it take to set up a Shared Services Center in India?

SansoviGCC can have your Shared Services Center operational within 6–8 weeks for initial team launch using our EOR model, or within 60–90 days for a fully incorporated, workspace-ready SSC. Legal entity incorporation typically takes 4–6 weeks. The full SSC operational buildout including all functions, processes, and governance frameworks typically reaches maturity within 12–18 months of engagement start.

What is the difference between an SSC and a BPO?

A BPO (Business Process Outsourcing) provider is an external third party  you get deliverables but not ownership. An SSC is wholly owned by your enterprise. You control the culture, the processes, the data, and the IP. Your SSC team works for your company, not a vendor. This distinction is critical for IP-sensitive functions like Finance, Legal, and HR where data governance and confidentiality are non-negotiable.

Can we combine an SSC with a GCC at the same location?

Yes and it is increasingly common. SansoviGCC supports a combined SSC + GCC model under one governance framework and one workspace. Your SSC handles Finance, HR, IT, and Procurement. Your GCC runs technology delivery, product engineering, and analytics. Both operate from the same Grade-A facility with shared infrastructure, reducing overall cost per seat.

How does SansoviGCC differ from a staffing agency for SSC setup?

A staffing agency provides headcount. SansoviGCC delivers a complete, operational Shared Services Center including legal entity, workspace, IT infrastructure, process architecture, governance framework, compliance management, and an AI-powered platform to run it all. We take accountability for outcomes, not just headcount. Our model is closer to a GCC partner than a recruitment firm.

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    SansoviGCC by GoodWorks Group is India’s Leading End-to-End GCC Solutions Platform to build, operate and scale GCCs.